Email scams

Scams come in many forms – mail, email, phone, online and door-to-door. They’re designed to trick you into giving away your money, passwords and/or personal details.

While we’re working all the time to better safeguard your financial and personal information, scammers may still attempt contact with you to get access to your information.

Prevent being scammed by email

Scam emails (also known as ‘phishing’) seek to trick people into giving out personal and banking details. These fake emails are designed and written to look as though they come from legitimate businesses, and often contain a corporate logo and link to a fraudulent copy of the real website.

Think you received a scam email?

  • Report the scam to Capital Finance immediately
  • Delete it straight away from your inbox and sent folder if you’ve forwarded it.

Clicked on a link or opened an attachment in a suspicious email?

If you believe your security has been compromised, or notice unusual activity with any of your accounts, contact your relevant financial institution immediately. Do not access any online banking sites until you have up-to-date security software on your computer.

Some ways to spot a scam email

  • Does it instruct you to click on a link, open an attachment or call a number?
  • Does it ask for sensitive financial information?
  • Does the email have poor grammar and punctuation?
  • Are words spelt wrongly?