How to pay

Having difficulties

Trouble making repayments?

If you’re experiencing financial hardship and having difficulty making your repayments, the first thing you should do is let us know. We understand that life doesn’t always go according to plan, and sometimes things fall out of our control. The sooner you let us know, the sooner we can work with you to organise a solution. Step one is to complete the form below, which gives you the option to propose an alternative payment schedule. One of our specialist representatives will then be in contact to discuss your situation and what can be done to address it. 

If you are having Payment Difficulties, please follow the 3 easy steps:

1Your detail

2Select your Request...

Please take by Direct Debit:


* A representative of the collections department will call you to discuss this payment arrangement should it fall outside company guidelines.